PRIVACY POLICY

How we collect, use, store, and protect your personal information.

1. Introduction

She Hires (“we”, “our”, “us”) is committed to protecting your privacy in accordance with Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services.

2. Information We Collect

  • Personal Identification: Name, address, email, phone number.
  • Verification Information: Photo ID provided for booking security.
  • Payment Details: Card information used for hire payments and bonds.
  • Booking Information: Hire dates, garment details, transaction history.
  • Online Activity: Website interactions, social media engagement, messages.

3. How We Use Your Information

  • To process bookings, payments, and security bonds.
  • To verify your identity and prevent fraudulent activity.
  • To communicate about your booking and customer support.
  • To maintain internal records and improve our services.
  • To send promotional updates if you opt in.

4. Storage & Security

We take reasonable steps to ensure your personal information is secure, protected from misuse, loss, unauthorised access, modification, or disclosure. Digital records are stored securely, and access is restricted to authorised personnel only.

5. Payment Information

  • Card details may be securely stored for deposits, bonds, or damage fees.
  • We do not retain full card numbers; payment processing is encrypted.
  • Saved card information may be used if damage or late fees apply.

6. Disclosure to Third Parties

We do not sell or trade your information. Information may be shared only with:

  • Payment processors (for secure transactions)
  • Law enforcement (where required by law)
  • Service providers assisting with business operations

7. Photography & Social Media

If you provide photos or tag She Hires on social media, you consent to us using these images for marketing purposes unless you request otherwise in writing.

8. Your Rights

  • You may request access to the personal information we hold about you.
  • You may request corrections if any information is inaccurate.
  • You may request removal of stored personal information where appropriate.

9. Cookies & Website Tracking

Our website may use cookies to improve user experience, track usage, and support functionality. You may disable cookies in your browser settings, but certain features may not function properly.

10. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on our website.

11. Contact Us

For questions or privacy-related requests, please contact:

She Hires
Unit 16/2 Pisconeri Street, Perth WA 6000
admin@elisab.com.au
Instagram: @she_hires